Online Review Management issues in All Regions
Update - We are continuing to work on a fix for this issue.
Mar 05, 2026 - 11:00 UTC
Identified - We are ingesting new reviews but synchronisation of updates and deletes is currently impaired due to issues on Google's side.
Mar 02, 2026 - 07:51 UTC
Surveys Operational
Survey Taking Operational
Survey Editing Operational
Distributions Operational
Email Operational
SMS (Text) Operational
Logins Operational
Data Processing Degraded Performance
Projects Operational
Administration Operational
Dashboards Operational
Reports Operational
Workflows Operational
Tickets Operational
API / Developer Platform Operational
Website / App Insights Operational
WAI Project Editing Operational
Session Replay Operational
Visitor Intercept Display Operational
Stats iQ & Text iQ Operational
XM Community Operational
XM Directory & Contacts Operational
XM Directory Automations Operational
XM Directory Imports Operational
Directory Contacts Operational
Discover Studio Operational
Endpoint: https://cxstudio.clarabridge.net/dashboard/ Operational
US Endpoint: https://studio.us1.qualtrics.io/dashboard/ Operational
Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/ Operational
UK Endpoint: https://studio.eu2.qualtrics.io/dashboard/ Operational
EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/ Operational
ANZ Endpoint: https://studio.aus1.qualtrics.io/dashboard/ Operational
FedRAMP Endpoint: https://studio.gov1.qualtrics.com/ Operational
Support Operational
Product Documentation Operational
Live Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Discover Maintenance Mar 16, 2026 00:00-02:00 UTC

There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Posted on Mar 09, 2026 - 14:45 UTC
Mar 10, 2026

No incidents reported today.

Mar 9, 2026
Ticketing issues in Eastern US region
Resolved - The issue has been resolved.
Mar 9, 15:47 UTC
Investigating - We are currently investigating an issue with the ticketing tab in the Eastern US region. Users may see latency with accessing existing tickets or ticket functions.
Mar 9, 15:06 UTC
Survey Platform navigation and Distribution issues in FedRAMP Region.
Resolved - This incident has been resolved.
Mar 9, 12:27 UTC
Investigating - We are currently investigating issues with navigating the website Survey platform (e.g Survey Editing, Projects and Catalog) and distributions in the FedRAMP Region.
Mar 9, 06:04 UTC
Survey Response trigger based textflow-condition workflows issues in Eastern US Region
Resolved - This incident has been resolved.
Mar 9, 04:48 UTC
Investigating - We are currently investigating an issue with survey response triggered based workflows utilising textflow conditions (https://www.qualtrics.com/support/survey-platform/actions-page/tasks/textflow/) not running in the Eastern US Region.
Mar 9, 03:53 UTC
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Mar 9, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 00:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Mar 4, 22:01 UTC
Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026
Update Response API issues in All Regions
Resolved - This incident has been resolved.
Mar 5, 21:27 UTC
Identified - We have identified an issue since March 4th with the Update Response API rejecting non-string values. A fix is being implemented.
Mar 5, 20:08 UTC
Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Mar 2, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 01:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Feb 25, 19:16 UTC
Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

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