All Systems Operational

Surveys Operational
Survey Taking ? Operational
Survey Editing ? Operational
Distributions Operational
Email ? Operational
SMS (Text) ? Operational
Logins ? Operational
Data Processing ? Operational
Projects ? Operational
Administration ? Operational
Dashboards ? Operational
Reports ? Operational
Workflows ? Operational
Ticketing ? Operational
API / Developer Platform ? Operational
Website / App Insights ? Operational
WAI Project Editing ? Operational
Session Replay ? Operational
Visitor Intercept Display ? Operational
Stats iQ & Text iQ ? Operational
XM Community ? Operational
XM Directory & Contacts Operational
XM Directory Automations ? Operational
XM Directory Imports ? Operational
Directory Contacts ? Operational
Discover Studio Operational
Endpoint: https://cxstudio.clarabridge.net/dashboard/ ? Operational
US Endpoint: https://studio.us1.qualtrics.io/dashboard/ ? Operational
Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/ ? Operational
UK Endpoint: https://studio.eu2.qualtrics.io/dashboard/ ? Operational
EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/ ? Operational
ANZ Endpoint: https://studio.aus1.qualtrics.io/dashboard/ ? Operational
FedRAMP Endpoint: https://studio.gov1.qualtrics.com/ ? Operational
Support Operational
Product Documentation ? Operational
Live Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 7, 2025
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Jul 7, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 00:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Jul 2, 17:10 UTC
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025
Latency in Eastern US region
Resolved - This incident has been resolved.
Jul 3, 02:51 UTC
Update - We are continuing to investigate this issue.
Jul 3, 01:54 UTC
Update - We are continuing to investigate this issue.
Jul 3, 01:53 UTC
Investigating - We are currently investigating this issue.
Jul 3, 01:43 UTC
Jul 2, 2025

No incidents reported.

Jul 1, 2025
Workflows issues in all regions
Resolved - This incident has been resolved.
Jul 1, 05:11 UTC
Investigating - We are currently investigating an issue with Workflows with delayed start timing out in all regions.
Jun 30, 23:18 UTC
Jun 30, 2025
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Jun 30, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 00:00 UTC
Scheduled - There will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Jun 24, 19:57 UTC
Jun 29, 2025

No incidents reported.

Jun 28, 2025
Discover Connector Access Issue in Australia Region
Resolved - This incident has been resolved.
Jun 28, 03:24 UTC
Investigating - Access to Discover connectors tab is impacted in ANZ region. We are currently investigating the issue.
Jun 27, 20:03 UTC
Jun 27, 2025
Discover Connector related issues in some US region Environments
Resolved - This incident has been resolved.
Jun 27, 19:37 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 27, 18:56 UTC
Update - We are continuing to investigate this issue.
Jun 27, 18:15 UTC
Investigating - Data ingestion is currently delayed for some US region environments due to Discover Connectors related issues. We are investigating this.
Jun 27, 15:52 UTC
Jun 26, 2025

No incidents reported.

Jun 25, 2025
Dashboard Viewer App issues in the Western US region
Resolved - The issue has been resolved.
Jun 25, 22:01 UTC
Investigating - We are currently investigating an issue causing Participant users to be unable to access the dashboard viewer app in the Western US region.
Jun 25, 21:27 UTC
XM Directory Loading issues in FedRAMP environment
Resolved - The issue has been resolved.
Jun 25, 19:14 UTC
Investigating - We are currently investigating issues loading XM Directory Contacts, causing failures in searches and sampling in our FedRAMP environment.
Jun 25, 18:44 UTC
Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

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