All Systems Operational

Surveys Operational
Survey Taking Operational
Survey Editing Operational
Distributions Operational
Email Operational
SMS (Text) Operational
Logins Operational
Data Processing Operational
Projects Operational
Administration Operational
Dashboards Operational
Reports Operational
Workflows Operational
Ticketing Operational
API / Developer Platform Operational
Website / App Insights Operational
WAI Project Editing Operational
Session Replay Operational
Visitor Intercept Display Operational
Stats iQ & Text iQ Operational
XM Community Operational
XM Directory & Contacts Operational
XM Directory Automations Operational
XM Directory Imports Operational
Directory Contacts Operational
Discover Studio Operational
Endpoint: https://cxstudio.clarabridge.net/dashboard/ Operational
US Endpoint: https://studio.us1.qualtrics.io/dashboard/ Operational
Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/ Operational
UK Endpoint: https://studio.eu2.qualtrics.io/dashboard/ Operational
EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/ Operational
ANZ Endpoint: https://studio.aus1.qualtrics.io/dashboard/ Operational
FedRAMP Endpoint: https://studio.gov1.qualtrics.com/ Operational
Support Operational
Product Documentation Operational
Live Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Discover Maintenance Dec 29, 2025 01:00-03:00 UTC

There will be a regular scheduled maintenance window for Discover on Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Posted on Dec 23, 2025 - 17:36 UTC
Dec 24, 2025

No incidents reported today.

Dec 23, 2025

No incidents reported.

Dec 22, 2025
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Dec 22, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 22, 01:00 UTC
Scheduled - There will be a regular scheduled maintenance window for Discover on Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Dec 19, 18:51 UTC
Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025

No incidents reported.

Dec 18, 2025

No incidents reported.

Dec 17, 2025
Intermittent dashboard loading issues in EU/Canadian and East US regions
Resolved - The issue has been resolved.
Dec 17, 17:26 UTC
Investigating - We are currently investigating an issue with loading dashboards in EU/Canadian and East US regions
Dec 17, 15:27 UTC
Dec 16, 2025

No incidents reported.

Dec 15, 2025
Discover Maintenance
Completed - The scheduled maintenance has been completed.
Dec 15, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 14, 21:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Dec 9, 17:29 UTC
Scheduled - There will be an extended scheduled maintenance window for Discover on Sunday December 14th from 4:00 PM - 12AM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the maintenance activity.
Dec 9, 17:28 UTC
Discover Connector Failures in European Regions
Resolved - This incident has been resolved.
Dec 15, 02:38 UTC
Identified - The issue has been identified and recovery is in progress.
Dec 15, 02:35 UTC
Investigating - We are currently investigating the Discover Connector issues being seen in our European regions.
Dec 15, 00:56 UTC
Dec 14, 2025
Dec 13, 2025

No incidents reported.

Dec 12, 2025
Session Replay delays in Eastern US region
Resolved - The issue has been resolved.
Dec 12, 21:28 UTC
Investigating - We are currently investigating an issue with delays in Session Replay in Eastern US region.
Dec 12, 21:05 UTC
Dec 11, 2025

No incidents reported.

Dec 10, 2025
Login issues in all regions
Resolved - The issue has been resolved.
Dec 10, 23:37 UTC
Investigating - We are currently investigating an issue with logins when multi-factor authentication is enabled in all regions.
Dec 10, 21:08 UTC
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