XM Directory Loading issues in FedRAMP environment

Incident Report for Qualtrics

Resolved

The issue has been resolved.
Posted Jun 25, 2025 - 19:14 UTC

Investigating

We are currently investigating issues loading XM Directory Contacts, causing failures in searches and sampling in our FedRAMP environment.
Posted Jun 25, 2025 - 18:44 UTC
This incident affected: XM Directory & Contacts (XM Directory Automations, XM Directory Imports, Directory Contacts).